Terms & Conditions
Know the Rules Before You Ride
Last Updated: October 2026
These Terms & Conditions govern your use of the PERFEX Industries website and purchases made directly through our website. By accessing our website or placing an order through it, you agree to be bound by these Terms & Conditions.
Please read these Terms & Conditions carefully before using our website or placing an order.
Website Use
You agree to use this website only for lawful purposes.
You may not:
- Use Our Website for Fraudulent or Unlawful Activities
- Attempt to Gain Unauthorized Access to Our Website, Systems or Data
- Interfere with the Operation, Security or Functionality of the Website
- Use Our Website in Any Way That May Damage or Disrupt Its Operation
- Distribute Malware or Harmful Software
- Copy, Reproduce, Distribute or Misuse Website Content Without Permission
Product Information
We work hard to ensure that all product descriptions, specifications, compatibility information, images and pricing are accurate.
However, occasional errors may occur. PERFEX Industries reserves the right to correct any errors, inaccuracies or omissions at any time without prior notice, including after an order has been placed, where permitted by applicable law.
Product images are provided for illustration purposes and may differ slightly from the actual product. Product finishes, colors, hardware and minor design details may vary due to manufacturing improvements or product updates.
Pricing and Availability
All prices are subject to change without notice.
We reserve the right to:
- Modify Product Pricing
- Correct Pricing Errors
- Update Product Availability or Inventory Levels
- Discontinue Products at Any Time
If an obvious pricing, product information or inventory error is identified after an order has been placed, or if we are unable to fulfill the order due to inventory limitations, we reserve the right to cancel the order and issue a full refund.
Orders
By placing an order, you confirm that all information provided is accurate, complete and up to date.
We reserves the right to:
- Request Additional Information to Verify an Order
- Refuse or Cancel Orders When Necessary
- Limit Product Quantities
- Cancel Orders Suspected of Fraud or Unauthorized Activity
- Cancel Duplicate or Abusive Orders
If your order is cancelled after payment has been received, any payment collected will be refunded using the original payment method.
Payment Terms
Payment must be successfully authorized before your order can be processed.
Payments are securely processed through trusted third-party payment providers. PERFEX Industries does not collect or store your full credit card information.
Shipping
Shipping times, delivery estimates and shipping details are outlined in our Shipping Policy.
While we work hard to deliver every order on time, delivery dates are estimates and cannot be guaranteed. PERFEX Industries is not responsible for shipping delays caused by carriers, customs processing, weather conditions, labor disruptions or other circumstances beyond our reasonable control.
By placing an order, you acknowledge, understand and agree to our Shipping Policy.
Warranty
Warranty coverage, claim procedures, exclusions and product-specific terms are outlined in our Warranty Policy.
Warranty coverage may vary depending on the product. Please read our Warranty Policy for complete details before submitting a warranty claim.
By purchasing, installing or using a PERFEX™ product, you acknowledge, understand and agree to our Warranty Policy.
Returns
Returns, return eligibility, refund conditions and return instructions are outlined in our Return Policy.
Please read our Return Policy before requesting a return.
By placing an order, you acknowledge, understand and agree to our Return Policy.
Product Installation and Use
PERFEX™ products are designed for off-road and utility applications and must be installed and used as intended.
Customers are responsible for:
- Verifying Vehicle Compatibility Before Purchasing
- Installing Products Correctly
- Following All Installation Instructions
- Using Products Safely and Responsibly
- Regularly Inspecting Installed Products
Professional installation is recommended if you are unsure how to install or use a product correctly.
Improper installation, misuse, abuse, unauthorized modifications or failure to follow installation instructions may void warranty coverage and may adversely affect product performance and safety.
Legal Disclaimer
Certain PERFEX™ products are designed for off-road vehicles and vehicle modifications that may affect handling, stability and safety.
By using this website, purchasing, installing or using any PERFEX™ product, you acknowledge that you have read, understood and agree to our Legal Disclaimer, which forms an integral part of these Terms & Conditions.
Our Legal Disclaimer outlines important product warnings, installation responsibilities, safety information and limitation of liability.
You are responsible for reviewing and understanding our Legal Disclaimer before installing or using any PERFEX™ product.
Intellectual Property
All content and proprietary materials available on this website, including but not limited to:
- Logos
- Trademarks
- Brand Names
- Product Names
- Product Designs
- Product Descriptions
- Product Images
- Videos
- Graphics
- Installation Guides
- Technical Documents
- Engineering Drawings (where applicable)
- Website Content
- Website Design and Layout
are the property of PERFEX Industries or their respective owners and are protected by applicable copyright, trademark and other intellectual property laws.
Unauthorized copying, reproduction, modification, distribution, publication, transmission, manufacture, commercial use or other exploitation of our products, proprietary designs, content or materials, in whole or in part, is strictly prohibited without prior written permission from PERFEX Industries, where protected by applicable intellectual property laws.
Nothing in these Terms & Conditions transfers ownership of any PERFEX Industries intellectual property to any customer, dealer or third party and does not grant any license or right to use any PERFEX Industries intellectual property without our prior written consent.
Limitation of Liability
To the fullest extent permitted by applicable law, PERFEX™ and PERFEX Industries Inc., including its owners, officers, directors, employees, affiliates, authorized dealers and representatives, shall not be liable for any indirect, incidental, consequential, punitive or special damages arising from or related to:
- Use of This Website
- Purchase or Use of Our Products
- Product Installation or Removal
- Product Misuse, Abuse or Unauthorized Modifications
- Vehicle Damage or Mechanical Failure
- Personal Injury or Property Damage
- Loss of Profits, Income or Business
- Shipping Delays or Carrier Issues
- Website Errors, Interruptions or Technical Issues
Our total liability for any claim shall not exceed the purchase price actually paid for the product or order giving rise to the claim, to the fullest extent permitted by applicable law.
Nothing in these Terms & Conditions limits or excludes any liability that cannot legally be limited or excluded under applicable law.
Third-Party Links
Our website may contain links to third-party websites for your convenience.
PERFEX Industries does not own, control or endorse these third-party websites and is not responsible for their content, privacy policies, terms, products, services or business practices.
Your use of any third-party website is at your own risk, and we encourage you to review the applicable policies before providing personal information, making a purchase or using their services.
Privacy
Your personal information is collected, used, stored and protected in accordance with our Privacy Policy.
By using this website, purchasing or using any PERFEX™ product, you acknowledge, understand and agree to our Privacy Policy, which forms an integral part of these Terms & Conditions.
We encourage you to review our Privacy Policy to understand how we collect, use, store and protect your personal information.
Changes to These Terms
We may update these Terms & Conditions from time to time to reflect changes in our business, products, services, legal requirements or website functionality.
Any updates become effective immediately upon being posted on this page, unless otherwise stated. Your continued use of this website or purchase of our products after any changes have been posted constitutes your acceptance of the revised Terms & Conditions. The Last Updated date at the top of this page will always indicate the most recent revision.
Governing Law
These Terms & Conditions are governed by and shall be interpreted in accordance with the laws of the Province of Québec and the applicable laws of Canada, without regard to conflict of law principles.
Any dispute arising from these Terms & Conditions shall be subject to the exclusive jurisdiction of the courts of the Province of Québec, Canada, unless otherwise required by applicable law.
Questions? We're Here to Help
We believe our Terms & Conditions should be clear and easy to understand. If you have any questions about these Terms & Conditions or need clarification before or after placing an order, we're always happy to help.
Our goal is to make every shopping experience clear, transparent and worry-free—from your first visit to long after your order has arrived.
