WARRANTY POLICY

 

 

WHY DO WE OFFER A WARRANTY ON OUR PRODUCTS?

 

We understand that many things can happen in the off-road world and that's why we offer a warranty for all the product that they are buy here!

Perfex Industries is proud to offer this guarantee to his clients! We're confident in our high-quality products and we want you to be confident too before buying your next Perfex product.

 

 

HOW TO MAKE A WARRANTY CLAIM?

     

    Please go to CONTACT US section on our website to open a discussion with our customer service. Don't forget to joint those informations below.

     

    1. Invoice number

    2. Date of purchase

    3. Detail of your ATV/UTV model (Make - Model - Year)

    4. Complete name and address

    5. Reason of the warranty claim

    6. Explication of what happened

     

    Please give us 1-2 business days to come back to you with an answer.

     

     

     

     

    LIMITED LIFETIME WARRANTY ON PERFEX SUSPENSION LIFT KITS

     

    • Our Lifetime Warranty covers products sold to the original customer ONLY and is NOT TRANSFERABLE. The term of the warranty is for the lifetime of the vehicle in question.
    • Some suspension lift kit components are prone to gradual wear and tear over time and therefore are not covered within the Lifetime Replacement Warranty.
    • Perfex Industries agrees to provide an identical or similar replacement part at no cost for the customers.
    • The warranty shall not include claims for damages, installation time or labor charges, economic losses, inconvenience, transportation, towing, down time, direct or indirect or consequential damages or delay resulting from any defect.
    • The warranty does not apply to products that have been improperly applied or improperly installed.

     

     

     

     

    LIMITED 90 DAYS WARRANTY ON OTHER PREFEX PRODUCTS

     

    • Our 90 Days Warranty covers any manufacturing defect of the products sold to the original customer ONLY and is NOT TRANSFERABLE.
    • Some components are prone to gradual wear and tear over time and therefore are not covered within the 90 Days Replacement Warranty.
    • Perfex Industries agrees to provide an identical or similar replacement part at no cost for the customers.
    • The warranty shall not include claims for damages, installation time or labor charges, economic losses, inconvenience, transportation, towing, down time, direct or indirect or consequential damages or delay resulting from any defect.
    • The warranty does not apply to products that have been improperly applied or improperly installed.